Facebook, WhatsApp and Instagram suffer problems around the world

Facebook, instagram and whatsapp problems around the world

Facebook’s services and its proprietary applications (Instagram, WhatsApp and Messenger) suffer this Monday (04.10.2021) generalized falls in various parts of the world, according to the users themselves through the Downdetector portal. 

Tens of thousands of Internet users in the United States, Mexico, France, Romania, Norway, Georgia, Greece and other countries went to the popular portal to report that they could not access the services. The problems were also detected in Germany, Chile and other regions of the planet.  

In the specific case of the popular instant messaging application WhatsApp, when users send messages, the message “connecting” and a clock icon appear, but the content is not sent to the recipient. The company said it was “aware that some people are having trouble accessing the Facebook app” and that it was working to restore access. 

The company did not say what could be causing the outage, which began around 11:45 ET. It is normal for websites and applications to experience interruptions, although it is rare for them to occur on a global scale. Users reported that they were unable to access Facebook in California, New York, and Europe. Even games associated with the social network were out of order.

Facebook brands problems around the world

Other falls

The same Downdetector platform reported that complaints about service interruptions spread to other well-known websites, such as Amazon, Google, YouTube and Twitter, although on a smaller scale than the fall of WhatsApp and Facebook. Also companies like the German T-Mobile and the US US Cellular would present problems. 

Facebook is going through a major crisis after the whistleblower who was the source of the series of reports in The Wall Street Journal exposing the company’s knowledge of internal investigations into the negative effects of its products and decisions. was made public on “60 Minutes” on Sunday. 

Frances Haugen was identified in an interview as the woman who, anonymously, reported to federal authorities that the company’s own investigation shows how it magnifies hatred and misinformation, leads to further polarization and that Instagram, in particular, can harm adolescent mental health. 

“The Facebook Files”

The stories in the middle, called “The Facebook Files,” painted a picture of a company focused on growth and its own interests rather than the public good. Facebook has tried to downplay the investigation.  

Nick Clegg, the company’s vice president for policy and public affairs, wrote to Facebook employees in a memo on Friday that “social media has had a huge impact on society in recent years, and Facebook is often a place where much of this debate unfolds.”