Today the concept of technology and generation transformation has become a strategic objective in many companies, which regardless of their size and industry, seek to remain or be even more competitive. Therefore, the digital transformation in an organization is not an objective in itself, but is the means to continue providing results to shareholders, work to collaborators and benefits to customers.
That is why it is necessary to integrate the new processes or redesign the old ones so that they allow them to remain competitive. If we want this to happen, we must be able to perform these same actions.
We assume then that each of the strategic processes (Recruitment and Selection, Onboarding, Performance, Talent, Succession, Training, Compensation, Work Climate among others), regardless of the technological base, must respond to the objectives and current situation of our company and not to an external model that is in fashion or to an ideal or desired situation that is often not achievable.
Technology and generations
Considering the above, currently, only 40% of active workers in the world are “millennials” and it is estimated that by 2020 it should reach at least 45%, for which technology and evolution is part of their life and they assume it in a way. natural.
What will happen to the remaining 55% that are part of 2 non-digital generations? Today we are talking about big data and artificial intelligence and we have not yet resolved that more than half of our collaborators require a greater effort to develop digital skills to face change and the incorporation of technology in companies. Therefore, pretend a transformation process thinking only of a group of users where their speed of learning and adaptation is natural and assuming that other generations, just by defining this process as an objective, will develop their digital skills. This will involve efforts to measure and develop these competencies, training, and communication.
At this point, technology becomes relevant if it is capable of adapting to current company processes and evolving over time, incorporating new scenarios and objectives. It must be flexible, quickly modifiable and simple to use, which will allow this process to be much faster, incorporating a large part of the collaborators in the use of technology.
If we consider for example the information of the collaborators; If we can integrate the recruitment and selection, hiring and onboarding processes, we will reduce the number of times that a collaborator must deliver / enter information in our systems, improving the reliability and timeliness of the information. If we add to the above a platform that is intuitive, simple and easy to use, we will considerably increase the percentage of collaborators who will periodically update their information.
In summary, technology must be able to incorporate current business processes and evolve, incorporating new elements and adapting to the scenarios that are required. This path will considerably increase the probability of successful implementation of the technology in our companies.